Privacy Statement and Accuracy Disclaimer

This site is owned and operated by Selfmed Medical Scheme. Your privacy on the Internet is of the utmost importance to us. At Selfmed Medical Scheme, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Terms of Use

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following:


Selfmed Medical Scheme gathers two types of information about users:

Information that users provide through optional and voluntary submissions. These are voluntary submissions to receive futher information.

Information Selfmed Medical Scheme gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. Under no circumstances does Selfmed Medical Scheme divulge any information about an individual user to a third party.

Selfmed Medical Scheme Gathers User Information In The Following Processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. Electronic newsletters (Dispatches)

We will offer a free electronic newsletter to users. Selfmed Medical Scheme gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

2. Request for information

Our site users can request futher information about Selfmed Medical Scheme, their product range, or request a consultant to contact them.

Usage tracking

Selfmed Medical Scheme tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Selfmed Medical Scheme does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).

Selfmed Medical Scheme sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.


We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.

Selfmed Medical Scheme uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

Advertising networks that our company uses  (e.g. Google) may set cookies when you visit our site, or specific pages within our site. These cookies allow the advertising networks to recognise your computer, and this information may be used, among other things, to help Selfmed deliver targeted advertisements to your computer in future.

You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.


Selfmed Medical Scheme uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.


Selfmed Medical Scheme operates secure data networks protected by industry standard password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.


By using this site, you consent to the collection and use of this information by Selfmed Medical Scheme. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Refunds and Cancellation Policy

Refunds Policy

It should be noted that nothing in the Selfmed Medical Scheme Refund Policy is intended to limit the member’s statutory rights in any way.

All refunds will be subject to the Registered Scheme Rules. Any legitimate refund, will be paid directly into the member’s nominated banking account.

The Registered Scheme Rules are available upon request.

Member Cancellation Policy

As per the Registered Scheme Rules, members are required to give the Scheme 1 calendar months’ notice, should they decide to cancel their, or any of their dependants’ membership.

The Registered Scheme Rules are available upon request.