Member Area

For any information or option change requests, please contact the Selfmed Excellence Centre on 0860 787 372.

Forms and Option Information sheet can be found below under "Forms" or in the top navigation under > Contact > Forms.
If you are a SelfNET member, please refer to the SelfNET Member Guide.
Members on all the other options, please refer to the Selfmed Member Guide.

Tel: 0860 787372
Fax: 0860 288363
E-mail: expert@selfmed.co.za

Hospital Pre-authorisations

Tel: 0860 104 974
Fax: 0860 467 727
E-mail: authorisations@selfmed.co.za

Chronic Medicine

Tel: 0860 247 288
Fax: 0860 633 277
E-mail: chronicmed@selfmed.co.za

Ambulance Services

ER 24 Ambulance services
084 124
011 541 1218 in Swaziland or Lesotho

Disease Management (Oncology)

Tel: 0860 104 974
E-mail: oncology@selfmed.co.za

Members' Claim submission

Mail original claims and all enquiries to (Only original claims will be accepted)
Selfmed Medical Scheme
PO Box 5543
Tygervalley 7536

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Council for Medical Schemes

Tel: 012 431 0500
Fax: 012 430 7644
www.medicalschemes.com
Private Bag X34, Hatfield 0028
E-mail: support@medicalschemes.com