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1. Membership
1.1 Who qualifies as a dependant
of a member?
- Spouse (not an ex-spouse)
- Companion of principal member
- Children
- Brothers, sisters and parents if dependent on the
principal member for care and support.
1.2 What proof is required by the Scheme
in respect of a dependant’s reliance on the member?
- In the case of a spouse, a marriage certificate.
- In the case of a common-law spouse, an affidavit.
- In the case of a companion, a sworn affidavit
that the principal member and this dependant
share a communal household akin to marriage.
- In the case of children:
– legal documents in respect of adoption (in
the case of an adopted child),
– a court order for a foster child.
- In respect of brothers, sisters and parents of the
principal member, a sworn affidavit confirming
the relationship to the principal member and
stating that the family member is financially
dependent on the principal member for care
and support, as determined by a Court of Law.
1.3 How do I add a new dependant
to my existing membership?
By completing an amendment form, which can
be obtained from the Scheme or downloaded from
the website (www.selfmed.co.za).
Fax the completed
amendment form to 0860 288 363. Should you
have any enquiries regarding your application,
please contact us on 0860 787 372.
1.4 What happens in the event of
the death of the principal member?
The Scheme will notify the eldest dependant
of his/her right to continue with the
membership, with the status of the other
dependants remaining unchanged, provided
that the Scheme receives a copy of the death
certificate. Unless such person informs the
Board of his intention not to become a member
he will be admitted as a member to the Scheme.
Bank details should be furnished to the Scheme
to avoid any interruption in the payment of
contributions.
1.5 When will the Scheme have the
right to cancel my membership or that of any of my dependants?
If you or any of your dependants:
- joined another scheme and neglected to give
the Scheme one month’s advance notice, in
which case no more than two months’
contributions will be refunded;
- provide false information, or fail to disclose
material information when applying for
registration;
- provide false information upon submission
of a claim, submit a fraudulent claim, or
intentionally allow a service provider to do so
on your behalf;
- allow any other person to use your
membership card;
- without a good explanation, neglect to
inform the Scheme that it has paid for services
or supplies that were not delivered or
received;
- commit any other fraudulent act;
- fail to pay contributions within 28 days;
- fail to repay an advance within 28 days.
1.6 When am I entitled to benefits?
You are entitled to benefits from the inception date
of your membership, provided that no general
waiting period or condition-specific waiting period
is applicable.
1.7 Waiting period
1.7.1 What is a general waiting period?
The Scheme may impose a general waiting period of three months on all benefits in respect of all new applicants and dependants who:
- Have never belonged to a medical scheme;
and/or
- Have not belonged to a medical scheme for 90
days or more, prior to joining the current
scheme; and/or
- Were members of another medical scheme for a
period of more than 2 years and have not had a
break of 90 days or more between leaving the
previous scheme and joining the new scheme.
Please note that a certificate of previous membership
may be required.
1.7.1.1 Can I opt to make a payment in
lieu of this waiting period, in order to
have it waived?
No.
1.7.2 What is a condition-specific waiting period?
The Scheme may further impose a condition-specific
waiting period of up to 12 months from
the inception date of your membership, in respect
of any pre-existing condition, in respect of any
beneficiaries who:
- Have never belonged to medical scheme
- Have not belonged to a medical scheme for 90
days or more, prior to joining the current
scheme
- Have belonged to a previous medical scheme
for a period of less than 2 years and have not
had a break of 90 days or more between leaving
the previous scheme and joining the new
scheme.
Please note that a certificate of previous
membership and medical report may be required.
1.7.3 No waiting periods will be imposed on:
- A beneficiary changing option within a scheme
- A child dependant born during the period of
membership.
1.8 Inception date
1.8.1 What is an inception date?
This is the date of registration of membership for
both you and your dependants. Your contributions
are payable from your inception date.
1.8.2 What is the inception date in respect of dependants?
- If the application is received within 30 days of
the new dependant becoming eligible for
registration (e.g. through marriage, birth or
adoption), the inception date will be the date
on which the dependant became eligible.
- If the application is received after 30 days of
the new dependant becoming eligible for
registration, the inception date will be the 1st
of the month following the one in which the
application was received,
OR the 1st of the month following the one in
which the Scheme receives all the information it
may need in respect of such application.
1.8.3 Will benefits be pro rata?
Yes, if membership or dependant membership
commences after 1 January. This is applicable to
all benefits that are subject to an annual limit.
1.9 When do my dependants become entitled
to benefits?
Your dependants are entitled to benefits from the
inception date, unless a waiting period is applicable.
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