Client Services (Service Excellence Centre)
Tel: 0860 - SUPERB (787372)
Fax: 0860 - ATTEND (288363)
E-mail: expert@selfmed.co.za
Hospital Pre-authorisation
(Including maternity registrations, MRI-scans, CT-scans and radio-isotope studies)
Tel: 0860 104 974
Fax: 0860 467 727
E-mail: authorisations@selfmed.co.za
Chronic Medicine
To apply for chronic medicine benefits, OR change your current authorised chronic medicine, OR if you have enquiries about chronic medicine benefits
Tel: 0860 787 372
Fax: 0860 633 277
E-mail: chronicmed@selfmed.co.za
Disease Management (Oncology)
To register for the Oncology Management Programme, or for general, oncology-related enquiries
Tel: 0860 104 974
E-mail: oncology@selfmed.co.za
Fraud Line
0861 299 999
ER 24 Ambulance services
For emergency transport - in RSA = 084 124
For emergency transport - in Swaziland or Lesotho = 011 541 1218
Mail original claims and all enquiries to
(Only original claims will be accepted)
Selfmed Medical Scheme
POBox 5543
Tygervalley
7536